Friendly service and fresh food my french toast sticks were super fresh and delicious.
It was horrible!!!!! Food was cold, soda machine not working. Tables and floor were dirty. No condiments refilled when it emptied. Not customer proper. Didnt great us or thank us for coming to their restaurant. They talked like it was the hood. Will not return!!! I have to rate w it a star but if I could id give zero stars
Came in sat down with my daughter. Staff was extremely helpful and went above and beyond to cater to our needs. Going as far as changing the channel from news to cartoons for her to watch. The place is extremely clean everytime we come in with BK hats on the tables and themed Easter eggs throughout the store since it's nearing Easter. The restaurant earns my business for the little things the restaurant staff does. Keep up the great work.
After I got my food I asked for a sauce for my whopper and was told in a very aggressive manner they don’t do that anymore and I can talk to a manager since I don’t believe them that they don’t give a sauce out for each burger which wasn’t the case. I was just stating that I used to get a sauce for each burger. The manager was very nice and I eventually payed the extra money which wasn’t a problem the only problem is the way I was talked to by the people like I was trying to be intimidated. There’s a McDonald’s literally 30 feet from here you should go to if you feel like being treated with Dignity.
This is the last straw. Every time I come here I wonder about what the quality of my food will be. In the morning it's a toss up whether you will have fresh tater tots or re-dropped tater tots that are overly crispy and taste old, and if the biscuits will be rock hard from sitting under a warmer for a long time or will be edible. In the afternoon and evenings, the same can be said about the fries being either fresh or re-dropped, and it's a toss up if they will correctly prepare your food if you make modifications. I usually ask for my drinks without ice and I usually receive my drinks with ice. Never go through the drive thru. No matter if they are busy or if no one is behind you, they will ask you to pull up to the trash can and wait for your food, which then doesn't allow you to check your food to make sure it is accurate before they go back inside. I have waited for my food for 15 minutes next to the trash can before with no one behind me. Today I received rock hard nasty inedible fries that had been re-dropped, waited about 7 minutes at the trash can, half my fries were dumped in the bottom of the bag, and I didn't receive any napkins. Management needs to take a personal interest in making sure employees are doing their jobs effectively, and consistently to standard. The employees at this particular BK are clearly just there for a paycheck and don't take any pride in doing anything even to the standard let alone care to have decent customer service. I will never eat here again. If you want Burger King and you are a military employee, just drive to Fort Leonard Wood. If you are a traveler and see the sign from the interstate, keep driving; Lebanon and Rolla are not that far and you will get better service. And to think we as a community were excited for a new restaurant option when this BK opened. I wish it hadn't.
Burger King is a US Restaurant based in Waynesville, Missouri. Burger King is located at 101 Discovery appartment road Apt A, Waynesville, MO 65583, USA.
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